Strive Health Hawaii LLC - Website and General Privacy Policy

1. Important Distinction: HIPAA PHI

This policy addresses general website data, marketing data, and technical information.

• Protected Health Information (PHI): Information we collect and use during medical treatment, diagnosis, and billing is governed by the Health Insurance Portability and Accountability Act (HIPAA). Our practices for handling your PHI are detailed in our separate, mandatory Notice of Privacy Practices (NPP), not this document.

• Medical Services: Information you provide during a telemedicine consultation is treated in accordance with the NPP and HIPAA, regardless of what is stated here.

2. Information We Collect

We collect information from and about you in various ways when you use our website:

A. Information You Provide Directly

This includes non-medical personal information you voluntarily submit to us:

• Contact Information: Name, email address, phone number, and mailing address when you subscribe to our newsletter, submit a contact form, or create a non-medical user account.

• Correspondence: Records of communications when you contact us with questions or feedback.

• Subscription Data: Information related to your preferences for receiving marketing materials or updates.

B. Information Collected Automatically

When you browse our website, we automatically collect technical information:

• Usage Data: Details about how you use our site, including pages viewed, links clicked, and the time spent on certain pages.

• Device Data: Internet Protocol (IP) address, browser type, operating system, and device identifiers.

• Location Data: General location data inferred from your IP address.

• Tracking Technologies (Cookies): We use cookies and similar technologies (like Wix's internal analytics) to understand user behavior, save preferences, and track website traffic.

3. How We Use the Information

We use the information we collect for the following non-treatment purposes:

• To Provide and Maintain the Website: To operate, maintain, and improve the functionality of our website and ensure security.

• To Respond to Your Requests: To respond to your general inquiries, comments, or technical support needs submitted through contact forms.

• Marketing and Communications: To send you newsletters, promotional emails, and health tips, provided you have opted in. You can opt out of marketing communications at any time.

• Analytics and Improvement: To analyze website usage trends, measure the effectiveness of our content, and understand user demographics.

4. How We Share the Information

We do not sell your personal information. We may share the information collected through the website with the following third parties:

• Service Providers: We share data with vendors, consultants, and other third-party service providers (like Wix, payment processors, and email marketing platforms) who need access to the data to perform services on our behalf.

• Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect the rights or property of Strive Health, or protect the safety of the public or our users.

5. Your Choices and Rights

You have choices regarding the information we collect:

• Opt-Out of Marketing: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.

• Cookie Settings: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies; however, this may affect the functionality of our website.

6. Children's Privacy

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to promptly delete that information.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Strive Health Hawaii LLC Attention: Website Privacy Officer Email: info@strivehealthhawaii.com Phone: 808-470-6220